TERMS OF SERVICE
ARCAR LLC | European Auto Repair
Last Updated: October 29, 2026
Welcome to ARCAR LLC. By using our website, scheduling an appointment, authorizing vehicle repairs, or communicating with our business, you acknowledge the following terms and conditions, to the extent applicable.
1. Automotive Services
ARCAR LLC provides professional automotive diagnostics, maintenance, and repair services, specializing in European vehicles.
All services are subject to vehicle inspection, diagnostic findings, parts availability, and customer authorization.
2. Appointments, Diagnostics, and Estimates
Appointments are subject to availability and confirmation.
Any estimates provided before a physical vehicle inspection are preliminary and may change based on diagnostic findings, additional repairs required, parts availability, or other circumstances.
Final repair estimates are provided following vehicle inspection and diagnostics.
Additional repairs will require customer authorization before work is performed.
3. Vehicle Pickup and Storage Fee Policy
Once your vehicle's repair or service is completed, ARCAR LLC will notify you by SMS or email using the contact information provided.
Customers are required to pick up their vehicles within two (2) business days following the completion notification.
Beginning on the third (3rd) business day after notification, a storage fee of $175 per calendar day will be applied until the vehicle is picked up.
For purposes of this policy, business days are Monday through Saturday, excluding Sundays and days when ARCAR LLC is closed.
Regular Business Hours:
Monday–Saturday: 9:00 AM – 7:00 PM
Storage charges are separate from repair costs and are the responsibility of the vehicle owner or authorized customer, subject to applicable law.
4. Repair Warranty
Warranty terms are determined individually for each repair order and are specified in the applicable invoice or repair agreement.
Parts warranties are provided according to the terms and conditions established by the parts supplier or manufacturer.
Labor warranty coverage depends on the type of repair or service performed.
Customers should refer to their individual repair order for specific warranty details and limitations.
5. SMS, RCS, and Customer Communications
ARCAR LLC communicates directly with customers regarding appointments, diagnostics, repair estimates, vehicle status, service completion, and other service-related matters by phone at 312-792-1692 or 833-393-6317.
Customers who expressly opt in to receive SMS or RCS messages may receive notifications and updates from ARCAR LLC.
Message frequency varies depending on service activity. Message and data rates may apply. Consent to receive text messages is not required to purchase services.
Customers may reply STOP at any time to opt out of SMS/RCS communications.
Customers may reply HELP to request assistance directly from ARCAR LLC.
ARCAR LLC manages customer communications directly. We respect communication preferences and will honor opt-out requests in accordance with applicable requirements.
Customers may also contact us by phone 312-792-1692 or email arcar/chicago@gmail.com.
6. Customer Information, Service Records, and Privacy
ARCAR LLC collects and maintains customer contact information, vehicle identification information, diagnostic results, repair history, service records, invoices, and other information necessary for business operations.
We retain service and repair records for business, warranty, customer service, and recordkeeping purposes, subject to applicable law.
Vehicle service and repair information may be reported to CARFAX and may become part of the vehicle's service history.
Customer information may also be shared with service providers when necessary for legitimate business operations, subject to applicable privacy requirements.
SMS opt-in consent and related phone numbers are not sold or shared with third parties for their own marketing purposes.
For more information about how personal information is handled, please review our Privacy Policy available on our website.
7. Limitation of Liability
ARCAR LLC is not responsible for pre-existing vehicle conditions, unrelated mechanical or electrical failures, normal wear and tear, or issues outside the scope of authorized repairs, except where responsibility is imposed by applicable law.
ARCAR LLC is not responsible for delays resulting from parts availability, supplier issues, or circumstances beyond its reasonable control.
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited under applicable law.
8. Changes to These Terms
ARCAR LLC reserves the right to modify, update, or revise these Terms of Service at any time.
Updated terms will be published on our website and will become effective upon publication, unless otherwise specified and subject to applicable law.
Changes will not retroactively alter agreed repair terms or customer rights where prohibited by law.
9. Contact Information
ARCAR LLC
European Auto Repair
Address: 2010 Lehigh Ave, Unit G, Glenview, IL 60026
Phone: (312) 792-1692
Email: arcar.chicago@gmail.com
Website: https://www.arcar-service.com
Business Hours:
Monday–Saturday: 9:00 AM – 7:00 PM