Question 1

What cars do you repair?

Accepted Answer

We specialize in European vehicles, including BMW, Audi, Porsche, Range Rover, Land Rover, Jaguar, Maserati, Alfa Romeo, MINI, Volvo, Volkswagen and more.

Question 2

Do I need an appointment?

Accepted Answer

Appointments are recommended, but we also accept walk-ins when possible. Passing by? Stop in — we’d love to chat about cars and share a delicious cup of coffee!

Question 3

Location?

Accepted Answer

2010 Lehigh Ave #G, Glenview, IL 60026

Question 4

How long will my repair/service take?

Accepted Answer

The duration depends on the type of repair/service. Routine maintenance like oil changes or brake replacements typically takes a few hours, while complex repairs or diagnostics may take a day or more. We’ll give you an estimated timeframe when you drop off your vehicle.

Question 5

Do you provide estimates?

Accepted Answer

Yes! We provide clear, detailed estimates before starting any work. This includes parts, labor, and any additional services that may be recommended.

Question 6

What if additional repairs are needed?

Accepted Answer

If we discover additional issues, we’ll contact you immediately with recommendations and cost options before proceeding.

Question 7

Can I wait at the shop while my car is being serviced?

Accepted Answer

Yes! Relax in our comfy waiting area with tasty coffee, some sweet snacks, and free Wi-Fi.

Question 8

Do you handle diagnostics and complex repairs?

Accepted Answer

Absolutely. We have experience with advanced diagnostics, engine work, transmission repairs, and other complex services on European cars.

Question 9

Do you offer additional services like detailing or tuning?

Accepted Answer

Yes! We can discuss customized services such as detailing, tuning, or any unique, personalized requests during your visit.

Question 10

Do you offer warranty on repairs?

Accepted Answer

All our repairs and parts come with a warranty. Specific terms vary depending on the service, so we’ll provide details when you receive your estimate.

Question 11

Where can I leave a review for ARCAR?

Accepted Answer

Head over to our Google page, share your experience, and let us know what you think. Your feedback helps us improve and provide even better service!

Question 12

How can I follow ARCAR on Instagram?

Accepted Answer

Simply visit our Instagram page and tap Follow to stay updated with our latest work, tips, and news from ARCAR.

Frequently Asked Questions